Refund and Return policy

Due to the nature of our products we do not offer returns, refunds are only issued under certain circumstances. If you are unhappy with your products or package you received, please contact us via email explaining the reason you would like a refund. Once we have received your email we will evaluate and issue you with a store voucher of equal value. 

We do our utmost best to package your items in the best way possible, we always check our packages before they leave us to ensure they are in order. We however are human and make errors. All complaints and concerns must be communicated within 24 hours of receiving your products.

Please also note, The Raw Beauty Co will not be held liable for any adverse skin reactions due to the incorrect or misuse of our products. Please be sure to check ingredients and directions for usage before purchase